Which Microsoft service is specifically designed for managing laptop computers and mobile devices?

Intune is the correct answer because it is specifically tailored for managing mobile devices and laptops within an organization. As part of Microsoft's Enterprise Mobility + Security (EMS) suite, Intune enables IT administrators to configure and manage mobile and desktop devices, enforce security policies, deploy applications, and ensure compliance with company regulations.

Intune supports multiple operating systems, including Windows, macOS, iOS, and Android, making it a versatile solution for managing a wide range of devices in various environments. It facilitates mobile device management (MDM) and mobile application management (MAM), providing a comprehensive platform for securing and managing devices. Intune also allows for remote wipe capabilities if devices are lost or stolen, further enhancing organizational security.

In contrast, Active Directory is primarily focused on identity and access management, providing authentication and authorization services rather than device management. Exchange Online is an email and calendaring service, designed for managing email accounts and related services rather than devices. Azure Backup is focused on data protection and backup solutions, not configuration and management of devices. Therefore, when it comes to managing laptop computers and mobile devices specifically, Intune stands out as the dedicated solution.